Updates on COVID-19
SENECA RESORTS & CASINOS TEMPORARILY CLOSED
MARCH 16 IN CONTINUED RESPONSE TO COVID-19
Due to the ongoing concern of Coronavirus (COVID-19) all Seneca Resorts & Casinos properties
temporarily closed on March 16. Seneca Resorts & Casinos’ highest priority is to the health & safety
of our guests and team members. Please stay tuned to our websites for updates on when we will re-open.
Our call center hours will be from 9 AM to 5 PM and we will return messages left outside those times.
Below are some common questions you may have regarding this temporary closure:
What about my reservations?
• Please call 1-877-8-SENECA to reschedule your current reservations to a later date. Our operators
will be working diligently to get everyone’s reservation rebooked to a later date.
I have reservations in the hotel. What does this mean for us?
• Please call us at the times listed above. Our operators will work with rebooking to a later date with us.
Will I lose my rewards or Player Points since I am not using it in the timeframe?
• Free Slot Play, Match Play, and Food offers will expire. However, once we reopen new daily, weekly,
and monthly offers will be extended to Social Club cardholders. Your current Social Club tier will not
change and your Player Points will be available once we reopen.
What about the giveaways and promotions?
• Everything is postponed until further notice. Please check our websites for updates.
We have a party scheduled…what happens now?
• Since all properties are temporarily closed, please call your banquet contact to arrange rescheduling
If you are looking for information on hotel reservations you may have already booked, please call
1-877-8-SENECA between 9 AM to 5 PM to rebook for a future stay. Our Seneca Resorts & Casinos
team will be ready when this situation warrants to provide you a world-class experience.
Seneca Resorts & Casinos will continue to update information via their websites so please check back
regularly for the most up to date information at SenecaNiagaraCasino.com, SenecaBuffaloCreekCasino.com, and SenecaAlleganyCasino.com.
For the latest updates please click here: http://www.senecacasinos.com/press-room/
ENTERTAINMENT + EVENTS
Due to the Coronavirus (COVID-19) pandemic across the U.S., many entertainment acts have been rescheduling their shows to later dates and into 2021. Seneca Resorts & Casinos entertainment shows have been postponed through September. This includes shows scheduled at the Seneca Niagara Event Center, Seneca Niagara Bear’s Den Showroom, Seneca Allegany Event Center, and Seneca Niagara and Seneca Allegany Outdoor Concert venues. Original tickets for rescheduled shows will still be honored.
Please see the list below and check our websites for the most up to date information on all entertainment.
Refunds will be available up to 14 days prior to the rescheduled date from the original point of ticket purchase with proof of purchase. Those that purchased tickets at Seneca Niagara Resort & Casino in 8 Clans or at Seneca Allegany Resort & Casino in The Logo Shop will have to wait for their refunds to be processed once the resort retail outlets are reopened.
March 2020 Shows Postponed & Rescheduled Dates:
The Village People – November 5 & 6, 8 PM | Bear’s Den Showroom
Aaron Lewis – January 30, 2021 7 PM | Seneca Allegany Event Center
Orleans – October 16, 8 PM | Bear’s Den Showroom
King of the Cage –Pending Reschedule | Seneca Niagara Event Center
Against The Wind: The Ultimate Bob Seger Experience –Pending Reschedule | Bear’s Den Showroom
April 2020 Shows Postponed & Rescheduled Dates:
Southside Johnny & The Asbury Dukes –Pending Reschedule | Bear’s Den Showroom
Big & Rich –Pending Reschedule | Seneca Allegany Event Center
Guitar Shorty –Pending Reschedule | Bear’s Den Showroom
Cedric The Entertainer & Friends – Pending Reschedule | Seneca Niagara Event Center
Mark Farner: American Band – Pending Reschedule | Bear’s Den Showroom
May 2020 Shows Postponed & Rescheduled Dates:
The Temptations and The Four Tops – April 9, 2021, 8 PM | Seneca Niagara Event Center
Matt Fraser: Renowned Psychic Medium & Television Star – October 17, 2020, 7 PM | Seneca Allegany Event Center
Candlebox – Pending Reschedule | Bear’s Den Showroom
Motown Extreme Review – October 3, 8 PM & October 4, 6 PM | Bear’s Den Showroom
Seneca Fight Night: All Star Boxing – Pending Reschedule | Seneca Niagara Event Center
Felix Cavaliere’s Rascals – Pending Reschedule | Bear’s Den Showroom
Belinda Carlisle – Pending Reschedule | Bear’s Den Showroom
July 2020 Show Updates:
Sammy Hager & The Circle with Special Guest Night Ranger – –Tour Cancelled | Seneca Niagara Outdoor Concert