Guest Services

Nya:wëh sgënö′

“I am thankful you are well”

If you’ve already stayed with us at Seneca Allegany Resort & Casino, we hope you had an enjoyable time!

We want to hear about your experience. If a member of our staff went out of his or her way to provide you outstanding service, please let us know! If you have a suggestion of how we can do better, we want you to tell us.

We will do everything we can to make Seneca Allegany Resort & Casino your premier destination for slots, table games, dining and entertainment.

How did we do?

You can reach us by mail or phone at:
Seneca Niagara Resort & Casino
310 Fourth Street
Niagara Falls, NY USA 14303

(716) 299-1100
1-877-8-SENECA (1-877-873-6322)

To make a hotel reservation, call 1-877-8-SENECA (1-877-873-6322).

Need a Win/Loss Statement?
A Seneca Players Club card is the first step in establishing the kind of personal relationship that you’d expect from Seneca Casinos. As a valued Seneca Players Club member you are eligible to request a statement of your winnings or losses. Click here for more details.