Membership Benefits



Comp yourself! Use your comp dollars to enjoy Seneca Casinos’ many amenities and rewards – dining, entertainment, hotel, spa, golf, retail merchandise, gift cards and more! Remember to present your Seneca Players Club Card and valid government-issued photo ID in order to redeem. The choice is yours! Comp dollars earned at Seneca Niagara Resort & Casino can also be redeemed at Seneca Allegany Resort & Casino, Seneca Buffalo Creek Casino and Seneca Hickory Stick Golf Course.


Play to earn free casino play, hotel stays, meal offers, complimentary show tickets, invitations to exclusive events and other benefits!


Opt in to receive specials, hotel deals and exclusive promotions sent directly to your email inbox. Click here to sign up for the Seneca Players Club Email Rewards Program or visit the Players Club to add your email address to your account.


Sign up for Seneca Casino “Voice Blasts” and you’ll receive special offers and reminders of our great promotions and events sent directly to your home or mobile phone! Visit the Players Club to opt-in to Voice Blast Offers.


Based on your tier status and level of play, you may be eligible to receive Free Slot Play offers sent to your mailbox or email inbox. Free Slot Play gives you more opportunity to win by providing additional play time. Free Slot Play is downloadable non-cashable credits you can use directly at the slot machine.


When you join the Seneca Players Club, not only do you get the best rewards but you get the finest selection too! The Players Club Store offers the hottest brand-name electronics, housewares, gifts, and jewelry that everyone is looking for. So earn and save up your points for that special gift for you, or for your friends and family. There’s something for everyone:

  • All your favorite Apple© products
  • Plasma TVs, Blu-Ray players and theater systems from Sony and LG
  • Tablets and readers from Kindle
  • Brand-name housewares including Cuisinart, Calphalon, KitchenAid, Hamilton Beach and Keurig
  • Nikon and Canon cameras
  • Garmin GPS units
  • Designer handbags from Coach, Cole Haan and Kate Spade
  • Jewelry, watches, and perfume from Burberry, Gucci, Ralph Lauren, Versace, Movado, Dolce & Gabbana, Calvin Klein and Nautica
  • Golf equipment from Titleist
  • Specialty art and more!

Items are subject to change and availability.

The Players Club Store is located in the main Hotel Lobby at Seneca Niagara Casino & Hotel. Hours are noon to 8 p.m. Sundays through Thursdays and noon to midnight Fridays and Saturdays. Hours and days of operation are subject to change.

YOUR PIN (Personal Identification Number)

Your four-digit PIN is your unique identifier, protects your account and ensures only you have access to offers, comps and rewards. Your PIN also allows you to: download Free Slot Play and view your point balance directly at a slot machine. Keeping your PIN secure is the key to keeping your Seneca Players Club information and rewards safe.

If you do not know your PIN or you wish to change your PIN, please visit a Cage Cashier and present your Seneca Players Club Card with a valid photo ID. Also note that entering an incorrect PIN three times will inactivate your PIN and you will need to go to the Cage Cashier to reset it.


You can check your point/comp dollar balance by inserting your card in any slot or video poker machine and pressing the “promo” button or by visiting the Players Club.